Privacy Policy
Last Updated: November 26, 2025
Welcome to Belthraxis. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website belthraxis.com and use our educational services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in courses or educational programs
- Subscribe to our newsletter
- Contact us via email, phone, or contact forms
- Participate in surveys or feedback requests
- Make purchases or payments
This information may include:
- Full name
- Email address
- Phone number
- Billing and payment information
- Educational background and interests
- Profile information and preferences
1.2 Automatically Collected Information
When you access our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and geographical location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of access
- Device identifiers
1.3 Learning Activity Data
To provide and improve our educational services, we collect information about your learning activities:
- Course enrollment and completion status
- Lesson progress and quiz results
- Assignment submissions and grades
- Discussion forum participation
- Video viewing duration and interaction
- Learning preferences and patterns
1.4 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Service Delivery
- Create and manage your account
- Provide access to courses and educational content
- Process enrollments and payments
- Track learning progress and issue certifications
- Facilitate communication between instructors and learners
- Provide customer support and respond to inquiries
2.2 Service Improvement
- Analyze usage patterns and learning behaviors
- Improve course content and platform functionality
- Develop new features and educational programs
- Conduct research and analytics
- Personalize your learning experience
2.3 Communication
- Send course updates and notifications
- Provide important announcements and policy changes
- Deliver marketing communications and promotional offers
- Send newsletters and educational content
- Request feedback and conduct surveys
2.4 Legal and Security
- Comply with legal obligations and regulations
- Enforce our terms and conditions
- Prevent fraud and unauthorized access
- Protect the rights and safety of users
- Resolve disputes and address complaints
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, including:
- Payment processors and financial institutions
- Cloud hosting and storage providers
- Email and communication services
- Analytics and marketing platforms
- Customer support tools
3.2 Educational Partners
When you enroll in courses provided by partner instructors or institutions, we may share relevant information to facilitate your learning experience.
3.3 Legal Requirements
We may disclose information when required by law, legal process, or governmental request, or to protect our rights, property, or safety.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
3.5 With Your Consent
We may share information with other parties when you provide explicit consent or direction to do so.
4. Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure socket layer technology for transactions
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Retention periods vary depending on:
- The nature of the information collected
- Legal and regulatory requirements
- Our legitimate business interests
- Your account status and activity
When information is no longer needed, we securely delete or anonymize it.
6. Your Rights and Choices
You have the following rights regarding your personal information:
6.1 Access and Portability
You may request access to your personal information and receive a copy in a structured, commonly used format.
6.2 Correction
You may update or correct inaccurate or incomplete information through your account settings or by contacting us.
6.3 Deletion
You may request deletion of your personal information, subject to legal obligations and legitimate business interests.
6.4 Restriction and Objection
You may request restriction of processing or object to certain uses of your information.
6.5 Marketing Communications
You may opt out of marketing emails by using the unsubscribe link in our communications or updating your preferences.
6.6 Cookie Management
You can control cookies through your browser settings, though this may affect site functionality.
To exercise these rights, please contact us at support@belthraxis.com or call +380564902438.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
For users between 13 and 18 years of age, we recommend parental guidance and supervision when using our educational platform.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. We ensure appropriate safeguards are in place to protect your information during international transfers.
9. Third-Party Links and Services
Our website may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to third-party services. We recommend reviewing the privacy policies of any third-party services you access through our platform.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes
- Displaying prominent notices on our platform
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Belthraxis
25, Kyivska St
Zhytomyr, Zhytomyrs'ka oblast
Ukraine, 10002
Email: support@belthraxis.com
Phone: +380564902438
WhatsApp: +380564902438
We will respond to your inquiries within a reasonable timeframe and work to address your concerns promptly.
12. Consent
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any terms of this policy, please discontinue use of our services immediately.